Mail and Packages Guide

The Mail Center processes all incoming and outgoing mail for Trinity University’s on-campus students and departments. Additionally, the Mail Center coordinates and offers consultations about a variety of bulk mail projects.

Address

Your personal Trinity University mailing format is:

To avoid delivery issues, do not use the following terms in your address: Box, P.O. Box, Rm #, Hall, Bldg. or Ste. This may cause a delay in delivery by certain
shippers. Our mailboxes are not a P.O. Box.

Mailbox

As long as you reside in one of Trinity’s on-campus residence halls (does not include City Vista), you will have a campus mailbox in the Mail Center.

Incoming new domestic students usually receive information about their personal campus mailbox numbers and combinations via email in mid-July. Incoming new international students usually receive their information in June. Your mailbox assignment (box number) will remain the same during your entire time here at Trinity, as long as you reside in the residence halls on campus.

Inbound Mail

The United States Postal Service (USPS) delivers incoming mail Monday through Friday, excluding holidays.

Receive Mail

The Mail Center will sort both your first-class mail (letters and flats) and third-class mail (periodicals, magazines, newspapers, etc.) and deposit it into your student mailbox carrel.

Outbound Mail

A USPS postal carrier picks up outgoing mail at the end of each business day.

Send Mail

You can send outgoing mail either directly from inside the Mail Center or from the blue U.S. Postal Service Collection box conveniently located right outside of the Mail Center.

Package Processing

Upon the delivery of your package, the Mail Services Center will scan the package into an internal tracking system which will automatically send you a delivery confirmation email to your Tmail.

• New international students may begin to send packages to campus July 1. 
• New domestic students may begin doing so August 1.

Package Pick-Up

To pick up a package from the Mail Center, you will need  your Tiger Card. It will serve as your signature for the package(s) you pick up.

You will receive a second email confirming that your package has been picked up at the Mail Center.

Amazon Order Instructions

Before you place an order with Amazon, please check out the Mail Center’s Information and Instructions for Amazon Orders (PDF) document.

The MSC staff can assist you with tracking various types of packages (i.e. Letter Mail & Parcels, FedEx, UPS, etc.) that are sent to the campus with a tracking number. Most couriers will apply a tracking with their packages. When you contact us, you would need to provide us the tracking number for the inquiry.

If you plan to send an important document, or with $$ value, we suggest to adding a tracking number. All items with added tracking will get scanned with our package notification system. This will also notify your student by email (Emails are sent to their Trinity email address) that a package is ready to be picked up.

If an item is ordered and paid by you or by anyone else (other than the student), chances are it will be shipped under that name when it arrives. Please be sure to have the vendor add your student's name on the shipping address (label). 

• Add c/o Student's Name. 
• Add their mailbox #**** in the address
  line. 

This will avoid delays on final delivery.

Need to send your Tiger a package? 

Students receive mail at the Tigers’ Den and packages from the Mail Services Center, located near Prassel Garage. Students’ campus mailboxes usually remain the same until they elect to move off-campus.

Perishable Foods (e.g. Amazon Fresh)

Perishable foods are accepted for delivery. A timely email notification will be sent to the student about these special deliveries.
Please note: We are only a Mail Center. We do not have adequate refrigeration storage for holding such orders. We will not be responsible for a late pickup or spoiled food.

Flower Arrangements

This type of delivery can be sent directly to the Mail Center. Please provide the floral vendor your student’s name and mailing address and include: Attn: Mail Center. Our staff will process this just like a package. An email notification will be sent to your student to let them know a package is ready for pick up. If you have any questions, please contact us.

The Mail Center offers most U.S. Postal services. 

We do provide free package supplies (Priority Mail) given by the USPS.

Students just have to pay for the postage cost. Note: The MSC only accepts the Tiger Card for payment on ALL sales. Students can load funds onto their Tiger Card from a major
credit card.

• Apply metered postage (stamp) for letters & packages (Cost varies by weight &
  destination).
• Purchase 1st-Class Stamps (Book of 20stamps)
• *Free #10 Envelope (*Limit 2 & subject to
  availability)
• Free shipping tape (Only for counter use)
• Loan-a-Dolly. Students can borrow a dolly to move a heavy package from the Mail
  Center back to a dorm room or to a vehicle
• A courtesy drop-off location for Prepaid outgoing packages for USPS, UPS & FedEx.