•    Students meeting with Counseling Services for the first time during the 25-26 school year should schedule an Initial Consultation.
  •    An Initial Consultation lasts 45 minutes; this includes 10 minutes for pre-appointment forms, 5 minutes for a counselor to review, and 30 minutes to meet with a counselor.
  •    24/7 support from a licensed mental health professional is available to students (regardless of location) by calling 1-855-850-4301.

Located in the Coates Student Center

Make an Appointment

 

Online

In-person Initial Consultation only (August 26 - May 31)​​​​
PREFERRED METHOD

  • You must be connected to the Trinity Network to schedule an Initial Consultation online.
  • If you wish to schedule an Initial Consultation with a specific counselor, use the email scheduling option. You may view our counselor's profiles (including their specialty areas) here.
  • If you wish to select a counselor with a specific identity (ex. race, ethnicity, sexual orientation, gender), use the email scheduling option and specify the counselor identity you are looking for.

Schedule Consultation with the First Available Counselor (August 26 - May 31) 

 

Email

Virtual or In-person Initial Consultation

@email

Use this method if:

  • You would like to request a specific counselor. You may view our counselor's profiles (including their specialty areas) here.
  • You would like to request a counselor with a specific identity (ex. race, ethnicity, sexual orientation, gender)
  • You would like to request a virtual appointment
  • You are unable to access the online scheduling system
  • You are contacting us during winter or summer break

 

Phone

Virtual or In-person Initial Consultation ​​​​

210-999-7411

 

Email

Make a Follow-up Appointment

To meet with a counselor you have previously seen during this academic year, email the counselor directly or email @emailand provide the days and times that you are available during the following 5 weekdays. 

Staff

Click on the names below to learn about their clinical interests and therapeutic approaches.

TrinityU_Square_Maroon
Minerva Lopez
Administrative Support Specialist II - Counseling, Health & Wellness Services

Practicum Counselors

Susana Cisneros-20250106
Susana Cisneros
Practicum Counselor

Susana Cisneros is a Psy.D. student at Our Lady of the Lake University. She specializes in First-Gen students, identity & life adjustments, interpersonal challenges, and Latinx mental health.

Joe_Cox-20250625
Joe Cox
Practicum Counselor

Joe Cox is a Psy.D. Student at Our Lady of the Lake University. His specialty areas include school/life balance, stress management, and coping with complex mental health needs. He also has experience supporting pre-med students as they navigate the unique academic and emotional demands of their training.

Contact Us

Coates Student Center, Room 108 (Near Esplanade/Fiesta Room)
210-999-7411
210-999-7848
Hours of Operation

We are open Monday - Friday 8am - 5pm, except for university-wide closures due to holidays or weather events.